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2013 SEL door handle recall

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Texas122
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Joined: Thu Aug 28, 2014 5:32 am
Location: Kingwood, TX

2013 SEL door handle recall

Post by Texas122 » Thu Jul 02, 2015 6:53 am

Dropped our 2013 SEL at dealership for broken inside door handle. A recall notice was issued in March 2015. They held the car all day and called early evening to inform me the handle was on back order and were unsure when they would arrive.

Anyone else having similar issue. It is a real pain to open the door from the inside.


Steele
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Location: Wichita Falls, Texas
Vehicle: 2013 Police Interceptor Sedan
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Re: 2013 SEL door handle recall

Post by Steele » Mon Jul 06, 2015 12:01 pm

Wichita Falls, Texas here, my dealership said it would take a "Considerable amount of time" to get the door handles in as well.

Then again my dealership is horribly incompetent as well.
2013 Police Interceptor Sedan

jmr061
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Joined: Thu May 23, 2013 3:48 pm

Re: 2013 SEL door handle recall

Post by jmr061 » Mon Jul 06, 2015 12:57 pm

That seems to be a reoccurring theme IF the door handles need to be replaced. Fortunately I just needed the filler plugs. Some dealers won't return the car back to the customer if the front door handles need replacement as it is a safety liability concern.
Jason
2016 Edge Sport
www.FordPIMods.com
I was looking over your site and wanted to say, thank you for all the info. - CrownedKing 11/2015

jmr061
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Re: 2013 SEL door handle recall

Post by jmr061 » Mon Jul 06, 2015 1:02 pm

RENTAL VEHICLES (all affected vehicles, all dealers)
If a customer vehicle requires replacement of the left or right front interior door handle assembly, and
it is necessary to order parts, Ford Motor Company will pay for one day of vehicle rental. Follow
Extended Service Plan (ESP) guidelines for dollar amounts. The daily rate can include applicable
taxes but must not exceed the stated daily rate. Rentals will only be reimbursed for the day the
vehicle is at the dealership for part replacement. To guarantee the shortest delivery time, an
emergency order for parts must be placed. Prior approval for more than one rental day is required
from the SSSC (1-800-XXX-XXXX).
NOTE: If a rear interior door handle assembly requires replacement, rental is not necessary while
ordering parts. Engage the Child Safety Lock on the affected door and advise the owner that the
feature has been activated.
Jason
2016 Edge Sport
www.FordPIMods.com
I was looking over your site and wanted to say, thank you for all the info. - CrownedKing 11/2015

Texas122
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Posts: 17
Joined: Thu Aug 28, 2014 5:32 am
Location: Kingwood, TX

Re: 2013 SEL door handle recall

Post by Texas122 » Mon Jul 27, 2015 1:28 pm

Anyone get the recalled handle yet? Driver side door opened a couple of times this weekend while driving. Didn't realize inside handle didn't return and latch after opening. Ford really should have had parts available before ordering a recall. Now this is getting dangerous.

Thanks

Texas122

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BillR
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Re: 2013 SEL door handle recall

Post by BillR » Tue Jul 28, 2015 9:05 am

Texas122 wrote:Anyone get the recalled handle yet? Driver side door opened a couple of times this weekend while driving. Didn't realize inside handle didn't return and latch after opening. Ford really should have had parts available before ordering a recall. Now this is getting dangerous.

Thanks

Texas122
I know most dealers have that part on emergency back order and yes, they have been a bit slow in arriving.

That said why on earth would you continue to drive a car when the door is popping open?

Talk to your dealership and they should be able to arrange a loner car until the problem is resolved. If you dealer gives you a hard time call Ford directly...And find a new dealership.
1989 Thunderbird Super Coupe
1993 Taurus SHO
1994 Taurus Wagon
2000 Taurus SE - 2002 Taurus SEL
2002 Taurus SEL - 2002 Sable
2012 Taurus SEL-White Platinum Metallic Tri-Coat

Texas122
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Posts: 17
Joined: Thu Aug 28, 2014 5:32 am
Location: Kingwood, TX

Re: 2013 SEL door handle recall

Post by Texas122 » Mon Aug 31, 2015 6:34 am

Door handle finally arrived. Replacement scheduled for Sept. 2nd.

markfnc1
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Joined: Mon Jul 27, 2015 2:28 pm
Vehicle: 2013 Taurus SEL

Re: 2013 SEL door handle recall

Post by markfnc1 » Tue Jul 02, 2019 11:40 am

Got mine done last week. they sent me a notice to say parts were in. I schedule appointment for a Friday, dropped off, then they called to say the parts they needed would be in on Tuesday. Took it back Monday night , dropped off, it was fixed by lunch. I hadn't had any issues before or since.

CamperBoy
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Vehicle: 2012 Ford Taurus SE

Re: 2013 SEL door handle recall

Post by CamperBoy » Thu Jul 25, 2019 2:00 pm

Went in to Ford to get my code for my key-less entry, and the recall taken care of plus a simple oil change. on August 24th. Left it there over night for them. Got it the next day and found out they couldn't remember to do an oil change and they some reason didn't have the parts for the recall even though they said they did on the phone. I guess it takes all day to do nothing over there, thats why I do all my own work if i can.

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