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Bluetooth problems

Posted: Wed May 29, 2019 6:23 pm
by DkNgHt
Anyone experience a problem with Bluetooth connection on Sync? This week my phone stop taking calls via Bluetooth but music worked,today neither one worked. I went to the phone menu and it kicks me oit, phone recognizes Sync but can't connect. Tried an iPhone as oppose to my Android, same thing. Does anyone know if there is a Bluetooth adapter that can be switched out or a master reset, other than the master reset in the phone menu, to reset radio in whole.

Re: Bluetooth problems

Posted: Wed May 29, 2019 9:02 pm
by Joh150413
Mine did that a few weeks ago. I had to do a reboot of the Sync system and everything works right now.

Re: Bluetooth problems

Posted: Fri May 31, 2019 9:46 am
by DkNgHt
Joh150413 wrote:
Wed May 29, 2019 9:02 pm
Mine did that a few weeks ago. I had to do a reboot of the Sync system and everything works right now.
How did you reboot it? Forscan?

Re: Bluetooth problems

Posted: Fri May 31, 2019 1:11 pm
by Joh150413
Menu, SYNC-Media, System settings, Advanced, SYNC Reboot.

You can also try Master Reset. That erases all stored settings. That didn't work for me.

Re: Bluetooth problems

Posted: Fri May 31, 2019 10:37 pm
by DkNgHt
Joh150413 wrote:
Fri May 31, 2019 1:11 pm
Menu, SYNC-Media, System settings, Advanced, SYNC Reboot.

You can also try Master Reset. That erases all stored settings. That didn't work for me.
I tried master reset didn't work, I'll try SYNC Reboot, thanks

Re: Bluetooth problems

Posted: Sat Jun 01, 2019 4:59 pm
by VCFP153
I had something similar happen on my Exploriceptor. Fixed it only by yanking both radio fuses and putting them back in.